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August 12, 2008
Customer Service disappointment
I just need to express my disappointment in the salemen at Capital Toyota , I went to
to check into purchasing a Toyota Camry. I had honestly done my homework and knew what my trade in was worth and also what the new Camry cost was so I had a figure in my head of what the amount I would be paying would be . Well after I had to wait for almost 30 minutes for a salesman ( which I had called earlier in the day ) . Then he finally got to me and I was at first very impressed with him , I thought this was a man I could deal with , boy was I wrong. Well he kept walking off while I was sitting at his desk , then he treated me like I didn't have a clue about things ( like I was a very dumb blonde girl ) Now I admit I might not be the smartest person but I do know about cars . Well after I called him on his prices and told him what I knew he called in another saleman. Well then we talked and I informed him of what I knew and was even able to produce paperwork to prove my point he told me that basically he couldn't help me and I just needed to go elsewhere to purchase a car . And also told me that the prices I had in my mind was not doable . Well I came home and looked on the internet and first lie I caught him was the rebate he offered me it was half of what the other dealerships showed. Then he made a mistake and told me what the invoice price on the car was after he said he was offering me the invoice price. Well basically I told I would be glad to purchase a car from another dealership and would not speak highly of Capital Toyota any longer.
So just in case you are looking to purchase a new car PLEASE don't go to Capital Toyota to get one.
And on top of that he told me I should go buy a Chevrolet or a Pontiac.
LIFE | By Moodymom | 8:18 PM
Comments
Posted by: cindy at August 13, 2008 10:47 AM
Posted by: Sabrina at August 13, 2008 10:59 AM